Prints/ Canvas Return Policy
Art Of Sumi doesn’t believe in ‘good enough.’ We want your buying experience to be your best yet... That's the master plan! We offer every customer a 5 day no risk money back guarantee on your order. We will arrange the collection and return shipment of any tangible artwork you purchase from us at no cost to you.
Please note the following is required for a returns request to be accepted:
it has to be less than 5 days since you have received the artwork
the artwork must be in the same condition as it arrived and in appropriate packaging––ideally in its original packaging
please note artworks must be carefully readied for return shipment in their original packaging* in order to qualify for a refund
it is important therefore that you take care when unpacking received artworks
For artworks that arrived damaged we ask for a photo of the damage.
Logos/Design Refund Policy
Logos and designs purchased from Art of Sumi are non-refundable, as designs are digital goods and the use of the logo cannot be monitored. However, if you choose to have more control over the final outcome you may up
grade beyond the free revisions.
Due to COVID, there are no refunds on apparel once the order has been fulfilled.