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FREQUENTLY ASKED QUESTIONS
WHAT SERVICES ARE AVAILABLE?
WHEN SHOULD I EXPECT MY ORDER IN THE MAIL?
We expect to have your order signed, sealed and delivered to your doorstep within 2 weeks of purchase. There is often delays on shipping due to the impact of COVID-19. Refer to the tracking number provided on your invoice.
WHAT IS YOUR RETURN POLICY?
Prints/ Canvases: We guarantee superb, quality Prints and Canvases - completely free of flaw. If it doesn't arrive that way, please contact us within 5 days to resolve even if the resolution results in a refund.
Designs/ Logos: No refunds on digital goods - being that it is a non tangible good that can't be monitored after purchase.
WHAT IS A REVISION?
A revision is improving the existing logo details such as size, shape, color. Anything outside of that would be a redraw - changing the entire design.
Art Of Sumi offers services tailored for designs for anything you can imagine.
Wall Art
Personalized Portraits
Apparel
Curtains
Table Cloths
Wedding Necessities
Complete Stationery
Social Media Kit
Announcements
Invitations
Holiday Cards
Stickers
Magnets
Decals
You name it....